Papaya Playa Project offers its customers an efficient and transparent service by the sea
Papaya Playa is a venue located on the beach in the tourist area of Tulum, which provides a weekly experience combining the beach and the jungle, creating a magical night of drinks and music from the world’s best DJs.
Products Used
cashless® NFC
Dispatch
Fastpass
Open cashless®
Promo Balance
Tokens
The challenge
The task was to establish an efficient operation, including VIP table service with exclusive perks for these customers, while simultaneously eliminating any temptation for employees. All of this had to be achieved with technology and products that would enhance the existing experience.
The solution
The successful implementation of each of mycashless‘ products was tailored to the specific needs that the client aimed to address. Tokens and promo balance were used for perks, Dispatch to increase waiter agility and bar dispatch, and Open Cashless to serve exclusive customers.
The results
Realizing that mycashless could improve their entire operation and address the issues they faced, the organizers chose to contract the service in Ongoing format. This means that each of their events now operates with their own devices, and their staff manages the system perfectly. In case of any doubts, they always have the support of the mycashless team available during their operations.
